Small-office reception refresh

01 The goal

Refresh a small office reception within supported scope, with the lighting change handled by an authorized party, and reopen with a clear hand-off.

• A working office — evening/weekend access only
• A lighting change is regulated work requiring an authorized party
• A firm reopen date the operator had communicated to staff

02 Named participants

Every business expected on site is named before work begins — disclosure, not pre-verification by the Collective.

03 Work packages

Each package has exactly one accountable owner — never “the team.”

04 Sequencing challenge

The regulated lighting change had to be confirmed by its authorized party before the finishing package could close around it — and both had to fit inside evening and weekend access.

05 Key decision

The project locked Model B up front: because the operator wanted to contract the authorized lighting provider directly, every quote, invoice and payment screen named the receiving party, and Shared Plan’s coordination fee was invoiced on its own.

06 A recorded change

Under Model B the budget view named the receiving party for each payment — finishing to Cedar & Stone, lighting to the authorized provider, and the coordination fee to Shared Plan — so no payment was ambiguous.

07 Milestones

1. Brief accepted
   Goal, reopen date and access constraints recorded.
2. Model locked
   Model B confirmed; providers disclosed.
3. Authorization confirmed
   Lighting party’s evidence recorded for the job.
4. Packages completed
   Finishing and lighting completed within access windows.
5. Deficiency review
   Punch list cleared before reopen.
6. Closeout & reopen
   Closeout record issued; reception reopened.

08 Result & sign-off

A refreshed reception reopened on the operator’s date, with the regulated work owned by an authorized party and every payment naming its recipient.

Completion. All packages completed; the closeout recorded the final participant list, the recorded authorization evidence and the direct-contract payments.

Deficiencies. One deficiency (a paint edge at the new light fitting) was recorded, assigned to the responsible party, completed and accepted before reopen.